![]() Nothing was done to compensate my time or level of frustration. The salon did not make up for the original experience just disappointing, especially since they told me they would make up for it. Sophia does a great job and will probably be the only reason I would go back to the salon. I had tipped Sophia 50$ and the “spa manager” called to make sure that was the amount I meant to tip her. Supported childrens emotional and social development by adapting communication tactics for differing client needs. I had a gift card that i used and i am still waiting on them to comp any service. Had service done by Sophia who was AMAZING!! Talked with “spa manager” multiple times from the salon and she said she was going to comp the service. 2894-A Dupont Road(260) 739-382349 to 99. Welcome to The Community of West Autumn, located in the Perry Township of Allen County, Fort Wayne, Indiana. UPDATE: went back to give salon another chance. Massage Therapists in Fort Wayne, IN Elements Massage Fort Wayne. Hardly that!! Avoid Morgan as she doesn’t value your time!!!! This is suppose to be a luxury spa experience. ![]() I live in auburn so not only my time but driving time as well. The price point of this spa is really on target with some of the higher end spas in the area and would be a great place for the weekend warriors to recover. I made arrangements for my kids and they waited until the appointment time to tell me that she wasn’t even there!! My time is just as valuable and I’m pretty sure if i cancelled without 24 hour notice they charge for the full appointment price! Terrible customer service and basically wasted my time. ![]() The appointment was at 12 and got there at 1145 and waited and at about 1205 they told me that Morgan the one scheduled to do my eyelashes was not going to be able to make the appointment time. Had an appointment scheduled for about 3 weeks to get eyelashes lifted and tinted.
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